Privacy Policy

Last updated: October 6, 2026

LockLink ("lock.pub") is a password-protected content sharing platform. We are committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

Account Information

When you sign in with Google, we receive your email address and display name for account identification. We do not access your contacts, calendar, or other Google data.

Content You Create

When you create a locked link, memo, or chat room, the content is encrypted with your password before it is stored. Room content is encrypted in your browser; other content is encrypted on our servers and decrypted only when the correct password is supplied.

Usage Data

We collect access analytics for locked links, including access time, a hashed IP address, browser and device details, and approximate region when available. For poll duplicate checks, we store a keyed hash derived from the IP address, browser User-Agent, and poll ID together with the vote time; the vote record does not store the raw IP address. We do not track browsing activity beyond interactions with lock.pub. To prevent repeated anonymous creation and free-trial abuse, we store an opaque browser identifier in a cookie and local storage, with creation counts and trial usage on our servers. Trial usage is retained across months and account changes.

Subscription feedback

If you voluntarily select a cancellation reason, we collect only that category, do not collect a free-form response, and do not send it to Stripe.

2. How We Use Your Data

  • To provide the core service: creating and managing password-protected content
  • To authenticate your identity and manage your account
  • To display analytics for your locked content
  • To process subscription payments through Stripe
  • To understand subscription feedback and improve the service.

3. Data Storage & Security

All data is stored on Google Cloud (Firebase) and content is encrypted before storage. All communication uses HTTPS. Chat, board and location content is encrypted in your browser before upload, so we store only the encrypted data.

4. Third-Party Services

We use the following third-party services:

  • Firebase — authentication and data storage
  • Stripe — payment processing for subscriptions

We do not sell, trade, or transfer your personal data to any other third parties.

5. Chrome Extension

The LockLink Chrome extension accesses only the current tab's URL and title when you explicitly choose to lock a page. It does not monitor browsing activity, collect browsing history, or access data from other tabs or websites.

6. Data Retention & Account Deletion

Locked content is governed by the expiration and access limits you choose. Deleting an individual locked link is a Pro feature. Closing your account permanently disables sign-in and dashboard access, but it is not a process that automatically deletes existing content. Links and content you previously shared may remain accessible with the password or become unavailable depending on their type and status. If you use Pro and want content removed, delete it from the dashboard before closing your account. Poll duplicate-check records may be retained for as long as reasonably necessary to prevent duplicate voting and protect the service from abuse. Requests to access, correct, or delete personal information are handled separately from plan features through our contact page. Closed accounts cannot be restored.

7. Your Rights

You have the right to:

  • Access your personal data
  • Close your account in Settings, or request access to, correction of, or deletion of personal information through our contact page

8. Contact

If you have any questions about this privacy policy, please use our contact page.

Contact Us →
Privacy Policy | LOCK.PUB